Patron Request form login and troubleshooting
Options for Submitting Requests
Requests must be submitted via the Document Delivery web form.
You must have an active account with the libraries to submit requests (see below for Registration help).
Requests can be submitted directly from Dalhousie Libraries' subscribed databases and catalogues through the GetIt@Dal button 
that you find beside results within those sources.
Your login consists of your NetID and NetID password.
Requesting Items – Registration and Login
To use the document delivery web form you must be registered in the libraries Circulation database.
If you find that you are not registered you can do so at the Service Point/Circulation desk at any of the Dalhousie Libraries.
Dalhousie faculty and students can also use the online registration form.
- If you register in person the Document Delivery request form will be available to you immediately. If you use the online registration form please allow 24 hours for staff to complete your registration before accessing the Document Delivery request form.
- When submitting your first request, ensure that you do so via the Dalhousie Library website.
- Please note that whenever you login to the Dalhousie document delivery webform, you should see your name at the top of the form. Your contact details and delivery address should be at the bottom of the form.
- When you submit a document delivery request you will receive a confirmation of your request via email which will include a PDA request number.
Login Problems and their solutions
If you encounter any problems logging into the request forms please contact the Document Delivery department at docdel@dal.ca or 902-494-3612.
Contact Document Delivery
If you encounter any problems logging into the request forms please contact the Document Delivery department at docdel@dal.ca or 902-494-3612