COVID‑19 Updates

Due to numerous requests, we are pleased to be opening the Wallace McCain Learning Commons and the Kellogg Library Learning Commons in the Collaborative Health Education Building for limited and safe access to Dal Libraries spaces. 

The two learning commons will be open by appointment for three-hour timeslots for current Dalhousie faculty, instructors, students, and staff.

The timeslots are 9 a.m.‒12 p.m. and 1‒4 p.m., Monday‒Friday.  

A study room (for use by one person at a time) or a computer can be booked. Bookings should be made a minimum of 24-hours in advance by contacting library@dal.ca. Bookings can be made up to a week in advance. 

When making a booking, please provide: 
1. your location preference (Wallace McCain LC or Kellogg Library LC) 
2. requested date and time  
3. if you want to book a study room or a computer
4. your phone number (for contact tracing purposes)
Please note: The spaces will be closed for cleaning from noon–1 p.m.

You will receive an email when your booking is confirmed. 

You must bring your DalCard to gain entry to the space.

The wearing of non-medical cloth masks is encouraged. Furniture in the spaces has been adjusted to encourage social distancing. Library staff will perform some cleaning between timeslots.  

If you are seeking access to the Dal Libraries’ circulating collections, you can request materials through our Curbside Pickup service. Many virtual resources and services (such as LiveHelp) are available via libraries.dal.ca. 

We look forward to serving you in our spaces again!

Starting Monday, June 29, faculty and instructors can record lectures on Studley Campus.

More information is available here. 

• Visit the remote learning and teaching site, created to support students and faculty.
• For remote learning and teaching support, contact support@dal.ca
• For HelpDesk services, contact support@dal.ca

• Online collections are available from the Dal Libraries website.
• Access to circulating physical collections (print books, music, etc.) is available through our curbside pickup service at the Kellogg, Killam, MacRae, and Sexton Libraries.
• Guides to library resources by subject are available (LibGuides), including new LibGuides created in response to the pandemic. New LibGuides include: Temporary Access to Additional Scholarly Resources During COVID-19; COVID-19 Research and Information Resources; and Browse & Borrow from Home, a self-isolation care package. 
• Document Delivery requests will continue with delivery in digital format to the extent possible. Please continue to submit your requests.
• Laptop loans are available at library@dal.ca but other equipment, such as headphones, are not available.

In response to the COVID-19 crisis, a number of academic publishers and vendors are offering temporary free access to select online products (eg. e-textbooks, ebooks, journals, online videos) and to COVID-19 information.

The complimentary access period varies by publisher/vendor, and some sites will require you to create a free account to access the resources. While the Dalhousie Libraries provide access to a multitude of online resources, we recognize the efforts of our publisher, vendor, and consortial partners to facilitate free short-term access to additional online resources.

If you require assistance in identifying or locating online publications or electronic resources for your Dalhousie coursework or research, please contact your liaison librarian or subject specialist. 

Live Help is an internet chat service provided by Novanet Libraries. 

Get help with:
--finding articles and subject guides
--placing Document Delivery requests
--accesing your account
--citations
--connecting to resources while off campus
--general library inquires

• All Dalhousie Libraries' physical spaces remain closed. We are planning a phased re-opening of all library spaces, beginning in September 2020 (tentative). Our re-opening plan will follow provincial health and safety protocols and is contingent on public health guidelines permitting gatherings of 50 people and the approval of the university.
• Use the LiveHelp chat box to ask questions.
• Contact support@dal.ca for HelpDesk and remote learning and teaching assistance. 

• All due dates have been moved to September 30. This is Novanet-wide, so items borrowed from other university and college libraries in Nova Scotia and from Mount A are not due until September 30.
• You can still return items from any academic or public library in Nova Scotia in our book drops while we are closed. If you are self-isolating, please do not return your items during your isolation.
• If you know how to renew online, you can do that. If you have problems renewing, please ask us. 

In response to the sudden increase in Dalhousie faculty and staff now working remotely, the Records Management Office has created a resource to address how to access university records remotely.

We are still taking student requests for laptops. Laptops are loaned in the order that we receive the requests.
To request a laptop, contact library@dal.ca and we’ll set-up an appointment for pick up. If you can't email, please text (902)220-5318.