COVID‑19 Updates

• Visit the remote learning and teaching site, created to support students and faculty.
• For remote learning and teaching support, contact support@dal.ca
• For HelpDesk services, contact support@dal.ca

• Online collections are available from the Dal Libraries website.
• Guides to library resources by subject are available (LibGuides), including new LibGuides created in response to the pandemic. New LibGuides include: Temporary Access to Additional Scholarly Resources During COVID-19; COVID-19 Research and Information Resources; and Browse & Borrow from Home, a self-isolation care package. 
• Physical collections (print books, music, etc.) are unavailable while we are closed. We will provide print materials in digital format by request, while adhering to Canadian copyright legislation, and for as long as it is possible to obtain content from other libraries. As other libraries start to close, this could become more challenging. 
• Document Delivery requests will continue with delivery in digital format to the extent possible. Please continue to submit your requests.
• Laptop loans are available at library@dal.ca but other equipment, such as headphones, are not available.

In response to the COVID-19 crisis, a number of academic publishers and vendors are offering temporary free access to select online products (eg. e-textbooks, ebooks, journals, online videos) and to COVID-19 information.

The complimentary access period varies by publisher/vendor, and some sites will require you to create a free account to access the resources. While the Dalhousie Libraries provide access to a multitude of online resources, we recognize the efforts of our publisher, vendor, and consortial partners to facilitate free short-term access to additional online resources.

If you require assistance in identifying or locating online publications or electronic resources for your Dalhousie coursework or research, please contact your liaison librarian or subject specialist. 

Live Help is an internet chat service provided by Novanet Libraries. 

Get help with:
--finding articles and subject guides
--placing Document Delivery requests
--accesing your account
--citations
--connecting to resources while off campus
--general library inquires

• All Dalhousie Libraries' physial spaces are closed.
• Use the LiveHelp chat box to ask questions.
• Contact support@dal.ca for HelpDesk and remote learning and teaching assistance. 

• All due dates have been moved to September 30. This is Novanet-wide, so items borrowed from other university and college libraries in Nova Scotia and from Mount A are not due until September 30.
• You can still return items in our book drops during the closure. If you are self-isolating, please do not return your items during your isolation.
• If you know how to renew online, you can do that. If you have problems renewing, please ask us. 

In response to the sudden increase in Dalhousie faculty and staff now working remotely, the Records Management Office has created a resource to address how to access university records remotely.

We are still taking student requests for laptops. Laptops are loaned in the order that we receive the requests.
To request a laptop, contact library@dal.ca and we’ll set-up an appointment for pick up. If you can't email, please text (902)220-5318.