COVID‑19 Updates

 

Updated: Wednesday, May 6, 1:26 p.m.


Despite our physical locations being closed, the Dal Libraries are here for you.

Many of our services are available online, like access to thousands of e-journals and e-books  — start your search here https://libraries.dal.ca

We are also still providing services such as LiveHelp (via chat) and Brightspace and HelpDesk assistance at support@dal.ca.

Read on to learn more about our current services:

Remote Learning & Teaching

Library Collections

Temporary access to additional scholarly resources

In response to the COVID-19 crisis, a number of academic publishers and vendors are offering temporary free access to select online products (eg. e-textbooks, ebooks, journals, online videos) and to COVID-19 information.

The complimentary access period varies by publisher/vendor, and some sites will require you to create a free account to access the resources. While the Dalhousie Libraries provide access to a multitude of online resources, we recognize the efforts of our publisher, vendor, and consortial partners to facilitate free short-term access to additional online resources.

If you require assistance in identifying or locating online publications or electronic resources for your Dalhousie coursework or research, please contact your liaison librarian or subject specialist

Live Help

Live Help is an internet chat service provided by Novanet Libraries. 

Get help with:
--finding articles and subject guides
--placing Document Delivery requests
--accesing your account
--citations
--connecting to resources while off campus
--general library inquires

Library Hours and Spaces

  • All Dalhousie Libraries' physial spaces are closed.
  • Use the LiveHelp chat box to ask questions.
  • Contact support@dal.ca for HelpDesk and remote learning and teaching assistance. 

Due dates and late fees

  • All due dates have been moved to September 30. This is Novanet-wide, so items borrowed from other university and college libraries in Nova Scotia and from Mount A are not due until September 30.
  • You can still return items in our book drops during the closure. If you are self-isolating, please do not return your items during your isolation.
  • If you know how to renew online, you can do that. If you have problems renewing, please ask us

Records Management

In response to the sudden increase in Dalhousie faculty and staff now working remotely, the Records Management Office has created a resource to address how to access university records remotely.

Laptop Loans

We are still taking student requests for laptops. Laptops are loaned in the order that we receive the requests.
To request a laptop, contact library@dal.ca and we’ll set-up an appointment for pick up. If you can't email, please text (902)220-5318.