Libraries

Regional Health Professionals

Document Delivery Services to professionals in Atlantic Canada

Dalhousie libraries extend document delivery privileges to Atlantic Regional Health Professionals who are not Dalhousie faculty, staff or students and who do not have access to a local hospital library's interlibrary loan service.

Register with us

To use the Document Delivery service, regional health professionals must register with the Dalhousie libraries.

For information please contact Document Delivery staff by phone (902) 494-2469 or (902) 494-3612 or by email at docdel@dal.ca

Once you are registered you will have immediate access to the Document Delivery web request forms.

All requests, unless urgent (same day), must be submitted via the web form.
Urgent requests may be submitted by phone.

Make a document delivery request

Log in to the Document Delivery Service request form:
- Login is the14-digit library barcode number on your Dalhousie ID card
- Password is the the last 4 digits of your phone number registered with the Dalhousie Libraries.
- Fill out the request form.

Delivery time

Delivery times vary depending on the type of item you are requesting, the location of the supplying library and the delivery method.

Articles usually take 1 to 3 business days, books can take three days to one month.
Books can take 3 days to one month.

Electronic delivery

Articles/copies will be delivered electronically to your registered email address.

The email will include a link to the article.
The link can be opened only once.
The link will be available for 14 days after receipt.

Loan periods

Loan periods vary and depend on the lending library. Usually, loans last 3 weeks with no renewals.

Blue wrapper around the item indicates its due date. Do not remove the blue wrapper.

Picking up materials

All loans can be picked up at a Dalhousie library or may be delivered to you via courier at an extra charge.

Default location to pick up document deliveries is the Dalhousie library where you registered for your library card.
If you want to pick up documents from another Dalhousie library, select that library from the dropdown pickup location box on the request form.
If you would like to have an item couriered to you (only within Atlantic Canada) change the Delivery Method on the web form to Courier.

Return of material

Due dates may vary, but usually the loan period is three weeks with no renewal.

A blue wrapper around the item indicates the date the item must be returned. Do not remove the blue wrapper.
Document Delivery items must be returned to a Dalhousie Library by the due date.
You are responsible for any return courier fees.

Charges

There is no charge for items provided by Novanet libraries however provision of material is at the discretion of the supplying library.

The Document Delivery department will not process any requests to external libraries without payment authorization. To expedite requests indicate the amount you are willing to pay in the Maximum Charge field of the request form.

$10.00 charge per item provided by other Canadian l libraries.
$50.00 charge per item provided by non-Canadian libraries
Payment is due upon pickup of the item or upon receipt of the monthly invoice for items delivered directly
Urgent (same day) Surcharge $10.00
Courier delivery surcharge $10.00
$20.00 non-refundable fee will be charged for any item which is not returned after overdue reminders have been sent. Delinquent borrowers may lose their borrowing privileges.
Replacement costs for lost or long overdue items are the responsibility of the requester.
Payments may be paid by cash, debit, VISA or Mastercard

Contact us

If you have any questions regarding submitting requests please contact the Circulation, Reference, or Document Delivery staff at any Dalhousie library.

Document Delivery - Dal 11760
Killam Library
Dalhousie University
6225 University Avenue
P.O. Box 15000
Halifax, Nova Scotia
Canada B3H 4R2
docdel@dal.ca
Phone: 902-494-3612
Fax: 902-494-3576

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